Privacy Policy

Who We Are

Clarion is a product of Snowball Systems, LLC. This privacy policy explains how we collect, use, and protect information when you visit our website at snowballsystems.ai or interact with our contact form.

What We Collect

When you submit our contact form, we collect:

• Name — so we know who we're speaking with
• Email address — so we can respond to your inquiry
• Organization — so we can understand your context
• Role (optional) — to tailor our response
• Message (optional) — whatever you'd like to share

We do not collect payment information, government IDs, or other sensitive personal data through this website.

How We Process Form Submissions

Our contact form is processed by Formspree, a third-party form handling service. When you submit the form, your data is sent to Formspree's servers, which then forwards the submission to us via email. Formspree's own privacy policy governs their handling of that data. We chose Formspree because it allows us to receive form submissions without requiring you to create an account or share data with advertising networks.

Cookies & Tracking

This website does not use cookies for tracking or advertising. We do not run third-party analytics scripts, retargeting pixels, or social media trackers. Standard server logs (IP address, browser type, pages visited) may be recorded by our hosting provider for security and uptime purposes.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry
• Understand whether our product might be a fit for your organization
• Follow up if you've requested a demo or additional information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

We retain contact form submissions for as long as needed to respond to your inquiry and maintain our business relationship. If you'd like us to delete your information, email us and we'll remove it within 30 days.

Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of any future communications from us

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.

Contact Us

If you have questions about this privacy policy or want to exercise your data rights, contact us at: nate@snowballsystems.ai